Return Policy
Not satisfied? Please read below.
Our return policy is simple.
If you purchased our knife from a distributor, please contact them first.
If you purchased from us direct, are not fully satisfies with your knife; we offer a 30-day, no questions asked, money back guarantee.
Returned items in new or unused condition, will receive a full refund. Returned items with signs of use or misuse, per our warranty guidelines; will incur a 20% restocking fee.
Fees paid for shipping are not returned as they go directly to the shipping company, Normandy Knives will pay for your return shipping on a returned order via USPS.
Refunds are issued after we have received the product back.
Please contact us at
support@normandyenterprises.com to receive an RMA and further return shipping information.