Reliability You Can Feel. A Warranty You Can Trust.
Your Normandy knife is warranted for life under the following guidelines:
Treat the knife as a knife. Use of your knife for any purpose other than cutting is considered abuse and will void the warranty. It's not a screwdriver, chisel, pry bar, punch, fork, or any other tool. These are not designed for throwing.
Operate the knife as designed. Damage caused by abuse, neglect, misuse, accident, improper blade sharpening, or the introduction of foreign substances is not covered under warranty. Normal wear and tear including paint loss, fading, discoloration, or chips are serviceable but not covered under warranty.
Our Promise in Action
We do everything we can to create raving fans of Normandy Knives.
We once had a customer whose knife accidentally fell into a fire. It was completely scorched, but he sent it in hoping we could help. We didn't just help—we took care of him completely.
Your story matters to us. When you carry a Normandy, you're part of the Normandy family. Reach out and let's discuss any issues.
